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Community Manager

Job overview

Your role as Community Manager is to provide proactive, warm services that goes above and beyond through personal and creative ways to surprise and delight our community members by creating a unique experience.

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Responsabilities

  • Creating a fun, positive, and welcoming environment for members and guests at
    Stables;
  • Building relationships and communication with members regarding all aspects of membership process and tenancy;
  • The strategy and delivery of events and gatherings;
  • Building relationships and negotiate with local vendors and suppliers to maintain/improve and implement high quality, relevant, and desirable amenities and facilities to members; manage inventory and stock;
  • Identifying trends and ways to reduce costs while still maintaining our high standards;
  • Management of community team for member communication, scheduling, reporting, data & analytics, strategies, ideas;
  • Managing and monitoring budget and long-term strategy and business plans;
  • Networking within the local community and relevant business contacts to seek and attract member events and other relevant contacts;
  • Create and implement outreach, lead generation, and sales conversion strategies to help maintain occupancy goals;

Qualifications

  • Education: University degree in Marketing or any equivalent;
  • Preferable 3-6 years of experience in coworking, hospitality, sales, or operations;
  • Excellent verbal and written communication skills: listening, negotiation, influencing and
    presentation, both in relation with internal stakeholders and with clients.)
  • Business fluency in English (oral and written) is required;
  • Driven to make things happen and follow through to completion (in particular for the
    sales process);
  • Due to the nature of the role this position requires onsite presence;
  • Passionate for working with people, creating amazing experiences and leading with
    hospitality;
  • Confident, approachable and able to build strong relationships with customers by
    delivering impactful solutions;
  • A great manager, who leads by example;
  • Happy taking ownership of problems and finding innovative ways to solve them;
  • Positive, enthusiastic and able to adapt to fast-changing situations;
  • Assures quality and makes sure that standards are never compromised;
  • Passionate about people entrepreneurial community;
  • Proficient in using MS Office, Power BI and other basic IT packages;

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