For some companies it’s all about the people, about making them feel part of one big family. This is the case of TELUS International - a multilingual customer interaction and BPO provider meeting the customer care needs of some of the world’s largest and most respected brands - and this is not big talk; they wanted to walk the talk in every floor of total of five, in their Bucharest building.
The Architect involved in this project was Anda Manu, from AMA Design and her solution was: Press Play and Engage – a fantasy workplace where pandas and butterflies meet the Star Wars universe, bright colours and smiles. With over 55% of the space dedicated to employee relaxation, meetings and networking, the TELUS International office in Bucharest could be nominated for the most fun workplace we have helped implementing in the past years. We needed to adapt as well to the fast growing pace of the client (+150%/year). They needed a complex design to answer the needs and nurture the beautiful spirit of both the support team (more tech-savvy and geeky) and the costumer support team (more social and beauty oriented). So the game was simple: turn the 10,500 sq. m into a place that meets great expectations via 3 building phases.